Responsible Gaming
Paigon is a competitive skill-gaming platform — not a gambling site. Outcomes are determined entirely by player skill, and we do not operate games of chance. That said, we recognize that any platform involving money requires a serious commitment to player wellbeing. This page explains the tools we offer, the warning signs to watch for, and where to get help.
National Problem Gambling Helpline: 1-800-522-4700
Available 24/7 · Call or text · ncpgambling.org
Our Commitment
Paigon is built on the principle that players compete on equal footing using their own skill. We do not want players on our platform who are chasing losses, spending money they cannot afford, or using competition as an emotional escape. We take the following steps to promote responsible play:
- Free practice and free-entry competitive modes are always available with no money required
- Entry fees and payout amounts are displayed clearly before every paid match — no hidden costs
- The platform fee (rake) is fixed at 2% and is never higher
- Paid lobbies require a free bot trial completion before a player can enter, ensuring game understanding before money is at stake
- Daily practice run limits help prevent compulsive solo play
Know the Warning Signs
Even on a skill-gaming platform, spending habits can become unhealthy. Ask yourself honestly:
- Am I depositing more than I can afford to lose?
- Am I chasing losses — depositing more to try to win back money I've lost?
- Is gaming on Paigon interfering with my work, relationships, or daily responsibilities?
- Do I feel restless or irritable when I'm not playing?
- Am I hiding my activity or spending from friends or family?
- Do I think about playing Paigon excessively throughout the day?
If you answered yes to any of these questions, we strongly encourage you to use the tools below or reach out to a professional resource.
Tools Available to You
Self-Exclusion
You can request a temporary or permanent self-exclusion from paid competitions at any time. During self-exclusion, your account will remain active for free play but your ability to deposit funds or enter paid lobbies will be disabled. To request self-exclusion, contact us with the subject line "Self-Exclusion Request" and specify whether you want a temporary (30/60/90 days) or permanent exclusion.
Deposit Limits
You can request a personal deposit limit on your account — daily, weekly, or monthly. Once set, limits can only be decreased immediately; increasing a limit requires a 7-day cooling-off period. To set a limit, contact us with the subject line "Deposit Limit Request."
Account Closure
You may permanently close your account at any time. Any remaining balance will be returned to your verified payment method after identity verification. To close your account, contact us with the subject line "Account Closure Request."
Taking a Break
Sometimes stepping away is the healthiest choice. If you want to take a break without permanently closing your account, we can temporarily suspend your access. Contact us to arrange a cool-off period of any length.
External Resources
The following organizations provide free, confidential support:
- National Problem Gambling Helpline — 1-800-522-4700 · 24/7 call or text · ncpgambling.org
- Gamblers Anonymous — peer support groups nationwide · gamblersanonymous.org
- National Council on Problem Gambling — ncpgambling.org
- SAMHSA National Helpline — 1-800-662-4357 · free, confidential treatment referral
Minors
Paigon is strictly for users 18 years of age and older. If you believe a minor is using your account, please contact us immediately so we can take appropriate action. Parents and guardians are encouraged to use parental control software to restrict access to online platforms involving financial transactions.
Contact Us
If you have a concern about your play habits or want to use any of the tools described above, please reach out — we will respond promptly and without judgment.